Privacy Policy

1. Information I Collect

I collect information you provide directly, such as when you:

• Fill out the contact or booking form
• Request a quote for services
• Communicate with me via email

The types of information I may collect include:

• Name and company name
• Email address
• Shopify store URL
• Project details and requirements
• Any other information you choose to provide

2. How I Use Your Information

I use the information collected to:

• Respond to your enquiries and provide quotes
• Deliver the services you've requested
• Send project updates and technical information
• Communicate about your project

3. Data Storage and Security

Your data is stored securely. I implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

I retain your information only for as long as necessary to provide services and fulfill the purposes outlined in this policy.

4. Cookies and Tracking

This website uses essential cookies only for form submission functionality. No tracking or marketing cookies are used. I do not use analytics that collect personal data.

5. Third-Party Services

I may use third-party services to facilitate project delivery (such as hosting providers or scheduling tools). These services have access to your information only to perform tasks on my behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent

7. Children's Privacy

My services are not directed to individuals under 18. I do not knowingly collect personal information from children under 18.

8. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact

For privacy-related enquiries, please contact:

Email: hello@cliency.co.uk
Location: United Kingdom